GLS Ireland has introduced the FlexDeliveryService for international e-commerce. In 14 countries in Europe, the parcel service provider offers recipients of goods from Irish online shops convenient delivery options.

Cross-border online retail is experiencing double-digit percentage growth in Europe, and Irish web shops are among those benefiting from the trend. Orders from mainland Europe are becoming more important, which is reflected in international parcel dispatch. “Up to now, most of the deliveries from Ireland have gone to the UK,” says Andreas Rickert, Managing Director of GLS Ireland. “Since last year, Belgium has developed into the most important export country for our customers.”

Shopping convenience without borders 

Online buyers expect convenient parcel delivery more than ever. With the FlexDeliveryService, GLS meets the rising standards. It allows consumers in many European countries to manage the time and location of the delivery to suit their requirements. Recipients of GLS parcels now have various options for purchases from Irish online shops, too – in 14 European countries.

Recipients have the choice

With the FlexDeliveryService, GLS informs recipients in advance when their parcel is due to be delivered. If there won’t be anyone at home, the parcel can be diverted even once it is on its way. On request, GLS can deliver on a specific date, to a new address – for example at work – or to a GLS ParcelShop. In many countries, recipients can grant permission to drop off parcels on their premises. In such a case, the delivery will be left at the agreed secure location. 

“Its international network is one of the particular strengths of GLS,” says Andreas Rickert. “Thanks to the close integration of Ireland, we can provide high-quality support for cross-border e-commerce – including with our recently introduced ShopReturnService.” 

GLS Ireland and the GLS Group

GLS Ireland is a subsidiary of General Logistics Systems B.V. (headquartered in Amsterdam). GLS realises reliable, high-quality parcel services for over 270,000 customers, complemented by logistics and express services. “Quality leader in European parcel logistics” is GLS’ guiding principle, sustainability being one of the core values. Through wholly owned and partner companies, the Group provides a network coverage of 41 European and seven U.S. states and is globally connected via contractual agreements. Over 70 central and regional transhipment points and more than 1,000 depots are at GLS’ disposal. With its ground based network GLS is one of the leading parcel service providers in Europe. GLS counts 17,000 employees and every day around 26,000 vehicles are on route for GLS. In the financial year 2016/17 GLS achieved revenues of 2.5 billion euros and transported 508 million parcels.

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